HEALTHCARE
Healthcare Intake
Nikos handles patient calls so your staff can focus on care. Screens urgency, books appointments, captures intake, 24/7.
Phone
Handles all incoming patient calls
Sends reminders, receives cancellations
Website
Screens inquiries from your clinic website
SMS
Appointment reminders & confirmations
Dashboard
Staff sees all calls and intake summaries
What Nikos Can Do
These are just examples — Nikos is fully customizable to your clinic's needs.
Nikos
Health Plus Clinic
TRY SAYING
Click Start Call, then allow microphone access to begin.
Ensure microphone access is enabled in your browser.
From Patient Call to Clinical Action
Patient calls the clinic
Main phone line or WhatsApp — Nikos answers instantly
Screens and captures intake
Name, reason for call, symptoms, urgency level
Routes appropriately
Based on urgency and type:
Books appointment
Confirms date, doctor, insurance details
Urgent escalation
Alerts on-call doctor immediately with full summary
Takes message
Logs request, notifies staff for callback
Doctor sees intake summary before the appointment
Name, symptoms, reason for visit — no repeat questions
Patient calls the clinic
Main phone line or WhatsApp — Nikos answers instantly
Screens and captures intake
Name, reason for call, symptoms, urgency level
Routes appropriately
Based on urgency and type:
Books appointment
Confirms date, doctor, insurance details
Urgent escalation
Alerts on-call doctor immediately with full summary
Takes message
Logs request, notifies staff for callback
Doctor sees intake summary before the appointment
Name, symptoms, reason for visit — no repeat questions
Configured for Your Clinic
Nikos isn't a generic medical chatbot. He's trained on your clinic's specialties, your doctors, your hours, and your protocols.
We Choose a Clinical Voice
Calm, professional, reassuring. Nikos was selected for the tone that puts anxious patients at ease — without sounding cold or robotic.
We Write the Opening Compliant With Medical Standards
The greeting includes your clinic name, Nikos' role as an intake assistant, and the disclosure that the call may be recorded — all in natural language.
We Teach It Your Doctors and Specialties
Nikos knows which doctor handles which condition, which days they're available, and which insurances they accept. Patients reach the right doctor first time.
We Configure Urgency Screening
Chest pain, difficulty breathing, high fever in a child — Nikos knows these require immediate escalation. We define the triage thresholds with your medical team.
We Set Up Your Scheduling Logic
New patient vs. returning. Appointment lengths per specialty. Same-day slots vs. next-week availability. The rules are yours — Nikos follows them.
We Configure Data Handling to Comply With GDPR
Patient data stays on EU servers. Transcripts are accessible only to authorized clinic staff. Retention periods are set to match your legal obligations.
We Set Up Languages for Your Patient Base
30+ languages supported. Nikos switches automatically based on what the patient speaks — no manual configuration needed for each language.
SEE IT IN ACTION
How Nikos Handles Real Patient Situations
11pm — patient calls with chest tightness
1Outcomes
On-call doctor alerted immediately with symptom summaryCase logged as urgent in dashboardPatient confirmed for callback11pm — patient calls with chest tightness
1YOUR DASHBOARD
Your Staff Starts Every Day Prepared
Everything that happened while the clinic was closed — patient calls, intake summaries, urgent flags — ready for your team when they walk in.
Your doctors see the intake summary before they call the patient. No repeated questions. No starting from scratch.
Impressed by Nikos? Let’s build your clinic’s version.
Contact Us →No commitment required. Pilot included.